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  1. My Account
  2. Books in the Quick Win series
  3. What Is a Knowledge Base?
  4. Creating & Managing a Knowledge Base: The Ultimate Guide
  5. Quick Win Safety Management: Answers to Your Top 100 Safety Management Questions

On balance I believe the trade-off is more equitable, and cooperation in our office has improved over time. Be aware that you'll probably be asked zany questions. The point is not to stump you, but to find out what makes you tick. When the standard interview questions are asked, people are prepared, and it's harder for the recruiter to get to know the real person.

An advertising recruiter, for example, tries to avoid this.

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There is no right or wrong answer to this type of question. In fact, the recruiter won't even really care what your answer is. He or she just doesn't want to hear something like, "I don't know, I guess it's blue because that's the way I imagine it.

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Be sure to explain why you answered the way you did. I'm always on fire with new plans and ideas. If you got on an elevator where everyone was facing the back, what would you do? Interviews in creative fields like advertising and graphic design are different from other types of job interviews.

Advertising recruiters tend to have a different interview style and process, usually conducting more of a behavioral interview. Recruiters ask questions like these to figure out what your behavior might be in a particular real-life situation. What's the most creative or innovative project you've worked on?

Books in the Quick Win series

Provide examples of your initiative and resourcefulness. Discuss how your leadership skills have helped you accomplish your goals. Give a specific example that shows a creative, new, or unusual approach to reaching your goals. I decided to set up a system grouping inquiries according to region or according to company size. This approach enabled the entire marketing team to come up with better and more creative solutions to our sales problems.

Consider the following scenario: You're working late one evening and are the last person in the office. You answer an urgent telephone call to your supervisor from a sales rep who's currently meeting with a potential client. The sales rep needs an answer to a question to close the sale. Tomorrow will be too late. You have the expertise to answer the question, but it's beyond your normal level of authority.


How do you respond? This response shows that the candidate is confident in his or her ability and can be counted on in an emergency.

What Is a Knowledge Base?

Similarly, your answer should indicate that you're not afraid to be the decision maker in a tough situation, even if the situation's beyond your normal level of authority. I'd answer the question based on my knowledge and the information provided. I'd leave my supervisor a note and fill him or her in on the details the next morning. I'd be sure to explain my decision, as well as the thought process behind it. Give me proof of your persuasiveness. This is a question about leadership, but try not to use an example in which you were the designated leader.

If possible, describe a time when you didn't really have authority but instead used your powers of persuasion to get people on your side. Describe your goal and the outcome of your efforts. Why did people trust or believe you? I had to get the consensus of employees in several different departments. Unfortunately, they resented the fact that I was just a summer intern, and they refused to cooperate. I had to schedule individual meetings with every employee and persuade each one that I was doing what would be ultimately to his or her own department and to the company.

After a frustrating month, I finally got everyone's cooperation, the project went flawlessly, and in the end I received a bonus for my efforts. What's your most productive or ideal work setting? The interviewer wants to know the impact that the candidate's working environment has on his or her job performance.

Creating & Managing a Knowledge Base: The Ultimate Guide

How well would you fit the position, physical layout of the department, and attitudes of the particular work group? Emphasize your ability to work in a variety of settings and how you've managed to be productive in less-than-ideal work environments. I usually start around 7 a. Otherwise, I enjoy an office with open doors, constant feedback, and lots of energy and activity.

It helps me work more productively when I sense how busy everyone else is, too. Do you prefer continuity in structure or frequent change in your daily work? Your answer should be consistent with the job description. Describe environments that have allowed you to remain interested and learn new things without getting bored. The last two projects we discussed were ones that I asked for. I don't allow myself to get bored. What environments allow you to be especially effective?

Emphasize your flexibility and your ability to work in many different types of environments. Your answer should not consist of a laundry list of requirements private office, few interruptions, and so on or the interviewer may conclude that you will be difficult to satisfy. I like to have a goal but be able to draw my own map to get there.

To accomplish goals, I rely on asking questions and finding people receptive, so cooperation and access are important to me in a work group. How will you complement this department? What types of people enjoy working with you for hours at a time? How would the company's customers or clients react? Assure the interviewer that there will be no surprises about your work personality.

I'm usually a great troubleshooter for PC problems in my office, and I'm often going to ask for help proofreading important memos. I believe in give-and-take. Whom did you choose as your references and why?

The interviewer is looking for a logical mix of people without any obvious omissions. For example, a former sales person would do well to include a former salesperson as a reference.

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Describe what you'd expect each of your references to say. Include a diverse group-senior to junior, an associate from work, and old professor from college. This is a question designed to protect you. If your current job employer doesn't know your looking for a new job as is most often the case , you can request that the interviewer contact your current employer after you've accepted a position and given your notice to your current employer. Then, of course, I understand your need to verify that my application was accurate.

Are you most productive working alone or in a group? The interviewer is looking for someone who can work in an environment without the environment disrupting the candidate's preferred way of getting work done. Be honest but communicate that you're a flexible and reasonably adaptable employee. I think most writers need reinforcement, because we all get writer's block occasionally. Tell me about an effective manager, supervisor, or other person in a leading role you've known. Talk about a supervisor's management style and interpersonal skills.

Focus on the positive-how the person worked rather than what type of work he or she did. How was the person able to accomplish so much and get your support?

He also watched our faces carefully and repeated information whenever he saw a blank stare. Sometimes he would just ask for feedback by saying, 'What are you having difficulty with? What type of people do you work with most effectively?

Quick Win Safety Management: Answers to Your Top 100 Safety Management Questions

Focus on the positive here. What type of boss, employee, and colleague would you be? Keep in mind that the interviewer wants to find out how well you would fit in with the other personalities in the company-not how well the other personalities in the company would suit you. It's more difficult for me to be around timid people, because I move quickly and am decisive. What things impress you in colleagues?